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Friday, July 11, 2008

Petscreen, I am not impressed.

I got a call from my vet's office this morning. They were confused as to why Petscreen used my name and then insisted on their mailing address so that they could be sent more information. I had posted back in December that I had signed up for the Petscreen newsletter but have only heard from them twice in the past 6 months.

I must have given them my vet's information when I signed up, but I have since changed to a new vet. The vet tech and I surmised that they must have called my former vet and discovered we had gone to a different animal hospital. Anyway, the call totally confused my new vet since they never knew Watson or his story. The person calling from Petscreen didn't clear up matters and only kept saying that I wanted the vet to get this information.

Hmmm.... that seems fishy and odd to me. Or perhaps just really disorganized. Either way, I am not impressed so far with their communication or their outreach efforts in the U.S.